Headset for Professional Call Centers Comparison Chart

Manufacturer Cyber Acoustics Cyber Acoustics Logitech Poly Poly Jabra Jabra
Model Mono USB Headset with ENC (AC-104ENC) Stereo USB Headset with ENC (AC-204ENC II) Wired Headset for PC or Laptop H390 EncorePro 320 Stereo USB-A Call Center Headset EncorePro EP525 USB Headset QD DUO Wired Professional Call Center Headset BIZ 2325 USB DUO CC Wired Call Center Headset BIZ 2400 II
MSRP $24.99 $34.99 $39.99 $89.95 $159.99 $139.00 $267.99
Weight (Headset only) 45 grams 72 grams 108 grams 92 grams 81 grams 60 grams 66 grams
Connection USB-A USB-A USB-A USB-A USB-A and included USB-C Adapter USB-A and included USB-C Adapter USB-A
Video conferencing and chat applications compatible Yes Yes Yes Yes Yes Yes Yes
Headband Padded and Adjustable Headband for Extended Wear Padded and Adjustable Headband for Extended Wear Padded and Adjustable Headband Adjustable Headband Adjustable Headband Adjustable Headband Padded and Adjustable Headband
Microphone Type Flexible boom mic Flexible boom mic Rigid boom mic Rigid boom mic Rigid boom mic Rigid boom mic Rigid boom mic
Noise Reduction Technology ANC: No
ENC: Yes
ANC: No
ENC: Yes
ANC: No
ENC: No
ANC: No
ENC: Yes
ANC: No
ENC: Yes
ANC: No
ENC: Yes
ANC: No
ENC: Yes
Controls In-line controls on cord In-line controls on cord In-line controls on cord In-line controls on cord In-line controls on cord None In-line controls on cord
Control Functions Volume Control and Mic Mute Volume Control and Mic Mute Volume Control and Mic Mute Volume Control, Mic Mute, Call Volume Control, Mic Mute, Call None Volume Control, Mic Mute, Call
Earcup Cushion Leatherette Leatherette Leatherette Foam Foam Foam and Leatherette Leatherette
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