DAILY AGENT SOLUTIONS

Our daily-use headsets hold the best value on the market with solutions that include our AI-powered noise-canceling headsets and budget-friendly headsets with ENC.

Contact Sales
Wireless headset with microphone, charging base, volume controls, mute button, and USB charging cable on a gray background.

AC-204ENC Stereo Agent Headset

A lightweight, adjustable headset with easy-to-clean leatherette or foam earpads, providing comfort and durability for extended use. Environmental Noise Cancelation (ENC) uses two microphones and an advanced algorithm to minimize noise for clear customer calls.

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Black gaming headset with an attached microphone, a control unit with red indicators, and a USB cable on a light background.

AC-104ENC Mono Agent Headset

A lightweight, adjustable mono headset with easy-to-clean leatherette or foam earpads, providing comfort and durability for extended use. Environmental Noise Cancelation (ENC) uses two microphones and an advanced algorithm to minimize noise for clear customer calls.

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Black over-ear headset with attached remote control, microphone, and USB cable on a light gray background.

AC-304 Stereo Agent Headset

A high-performance AI-powered headset features advanced noise cancelation with a multi-microphone design, ensuring crystal-clear conversations by filtering out ALL background noise. By eliminating distractions and reducing call durations, it enhances customer satisfaction and agent efficiency.

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Three women in an office, wearing headsets and working on computers.

See How We Compare!

Compare our products to our competitors and see how we outperform them in noise cancelation capability, comfort, and price.

Standard Agent Headsets

Black over-ear headphone with microphone and in-line controls, plugged into a USB port with a wired volume control device.

AC-204 ENC

 Icon of a black computer headset with a microphone on a gray circular background.

Jabra Biz 1500

 Silhouette of a black over-ear headset with a microphone, set against a light gray circular background.

Poly Blackwire 3320
Price$127.00$55.95
Noise Cancelation TechnologyEnvironmental Noise Canceling MicrophoneUnidirectional Noise-Reducing MicrophoneNoise Canceling Omni-Directional Microphone
Ear Cushion TypeFoam and Leatherette Ear CushionsFoam Ear CushionsFoam Ear Cushions

Premiere Agent Headsets

Black wired headset with a microphone, a remote control with a mute button, and a charging cable.

AC-304

 Silhouette of a computer headset with microphone on a gray circular background.

Jabra Biz 2300

 Silhouette icon of a computer headset with a microphone on a gray circular background.

Poly Blackwire 5220
Price$108.00$122.95
Noise Cancelation TechnologyEnvironmental Noise Canceling MicrophoneThree-Way Noise-Canceling MicrophoneNoise Canceling Omni-Directional Microphone
Ear Cushion TypeFoam and Leatherette Ear CushionsLeatherette Ear CushionsLeatherette Ear Cushions
Six diverse customer service representatives with headsets working at a shared desk with computer monitors in an office.

Choosing the Right Type of Noise Cancelation

Our Contact Center headsets feature Environmental Noise Cancelation (ENC). ENC uses two microphones and an advanced algorithm to minimize noise for excellent voice pickup, so you are clearly heard by colleagues and friends. Our boom mic placement is optimized for voice pickup and to ensure breathing is not captured. Our AC-304 model features AI Noise Cancelation so powerful it eliminates all background noise, ensuring your calls are crystal clear for colleagues, customers, family, and friends.

Competitive offerings feature a unidirectional microphone, designed with a hole to channel sound from a specific side or direction, minimizing ambient noise while speaking or recording. This can be good for reducing background noise but isn’t nearly as powerful as our multi-microphone ENC technology.

With our ENC models, you get more for your money, with crystal-clear audio quality and hands-on customer service at an approachable price.

Three customer service representatives wearing headsets, sitting at desks and working on computers, in an office environment with green plants in the background.

Prioritizing Comfort

Our line of contact center headsets rival the most expensive in the industry in technology, comfort, and durability, at a fraction of the cost.

Headset comfort is determined by weight, padding, earcup size, and contact pressure. Our headsets are specially designed to reduce contact pressure and be as light as possible for sustainable all-day wear.

A woman with long brown hair in a navy blazer assisting customer service representatives in headsets at a desk

Learn more about how we replace Quick Disconnect (QD) headsets with seamless training solutions that allow coaches to wirelessly connect an agent's active call.

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Experience Powerful Environmental AI Noise Cancellation

AI Noise Cancellation - Off

Platform Compatibility

Cisco Webex logo - Brandlogos.net
A woman wearing a headset with a microphone, working at a desk with a computer monitor showing a video conference call, in a bright office environment.

Contact Center Solutions

Our line of call and contact center headsets were designed based on feedback from global leaders in the customer experience (CX) industry and solve some of the biggest challenges BPOs and call centers face.

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Cyber Acoustics is incorporating recycled plastics into our products and has moved away from single use packaging toward recyclable, minimalist alternatives. We continue to look for ways to reduce our impact on the planet. Learn more about how Cyber Acoustics is working toward a more sustainable future.

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