Cyber Acoustics AC-104ENC mono USB-A headset with adjustable boom microphone and leatherette earpad

Lightweight adjustable headband and ambidextrous boom for a comfortable mono fit

In-line USB audio controller with volume and mic mute with LED indicator

Environmental Noise Cancelation (ENC) dual microphone illustration showing reduced background noise

Compatibility graphic indicating use with popular video conferencing platforms on Windows, macOS, and ChromeOS

AC-104ENC

USB Headset with ENC and In-Line Controls

The AC-104ENC is a mono USB-A environmental noise-canceling headset built for call centers and hybrid work.

Superior Call Quality

Environmental Noise Cancelation (ENC) uses two microphones and an advanced algorithm to minimize noise for excellent and clear voice pickup, so you are clearly heard by colleagues and coworkers

Platform Compatibility

Works with all audio and video conferencing platforms, including Microsoft Teams, Google Meet, Genesys Cloud, Twilio, NICE CXone, Amazon Connect, 8x8, Five9, Talkdesk, RingCentral, and Avaya

All-Day Comfort

Adjustable headband and small earcup provide a universal, comfortable fit. Ambidextrous microphone boom designed to be worn with the microphone on the left or right side. Easy to clean leatherette earpad is double-stitched for durability

Tethered USB Audio Controller

In-line controller includes convenient audio controls for easy volume adjustment and mic mute with LED indicator. Plug and play USB-A connection to your PC or Mac, no drivers required

Included in the Box

AC-104ENC headset, reusable storage bag, user guide, and one year warranty with US based support

Available on Amazon

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Specifications

USB-A
Over the head and adjustable
100-16kHz
Mic Mute

8 feet
USB-A equipped computers and laptops
In-line volume and mic mute
Yes

Noise-Canceling Microphone

Environmental Noise Cancelation (ENC) uses two microphones and an advanced algorithm to minimize noise for clear customer calls
In-Line Controls

Quickly change volume and mute with the click of a button. No need to open sound settings
Versatility and Comfort

With an adjustable headband and an easy-to-clean leatherette earpad, the AC-104ENC features an adjustable boom microphone, allowing you to wear the microphone on either side of your head

FAQs

        Why isn’t the noise cancelation working on my headset microphone?
        
        If background noise is still being picked up, your computer may be using the wrong mic, like the one built into your laptop. Go to your app’s audio settings (like Teams or Zoom) and make sure your Cyber Acoustics headset is selected as the input.
      
        Why can’t I hear myself through the microphone?
        
        The headset does not play your microphone audio back into the headphones by default. If microphone monitoring is needed, it can usually be enabled through your computer’s operating system settings.
      
        Will this headset work with a Mac or Chromebook?
        
        Yes, the AC-104ENC is compatible with Mac and Chromebook computers.
      
        Can I use this headset with PlayStation, Xbox, or Nintendo consoles?
        
        This headset is not intended for use with gaming consoles and is designed for use with computers and smartphones. Most consoles do not support the drivers required for this headset.
      
        What is Environmental Noise Cancelation (ENC)?
        
        ENC uses an advanced algorithm and 2 microphones to minimize background noise, so you sound clearer on calls. Around 60 to 90 percent of low-frequency background noises will be reduced, but ENC will not block instantaneous noises such as animals or babies.