AC-304
Professional USB Headset with AI Noise Cancelation
Built for high-noise call centers and busy hybrid work. AC-304 uses AI Noise Reduction and a dual-microphone design so callers hear your voice, not the background. USB-A plug and play makes setup simple.
Superior Call Quality
AI Noise Reduction minimizes office chatter, animal sounds, and city noise for clear conversations.
- Dual mics: unidirectional boom plus outer earcup mic
- Voice frequency range: 20 Hz to 6,800 Hz
- Peak output: 102 dB for strong, intelligible audio
- Ambidextrous boom with 270 degree rotation
Platform Compatibility
Works with leading UC and contact center platforms.
- Microsoft Teams, Google Meet, Zoom, Skype
- Genesys Cloud, NICE, RingCentral, Cisco, Avaya
- Twilio, Amazon Connect, 8x8, Five9, Talkdesk
- No drivers required on Windows, Mac, or Chrome OS
All-Day Comfort
- Lightweight design for 8 to 12 hours of continuous wear
- Protein leatherette earpads, cushion thickness 18 mm
- Ultra soft feel with closed padded earcups
- Silicone headband, 1.0 mm thick and 18 mm wide
- Wipeable materials for quick disinfecting
In-line Controls and Connectivity
- USB Type A connection for instant plug and play
- In-line controller with volume up or down and mic mute or unmute
- LED next to mic indicates mute status
- Cable length: 5 ft headset to dongle, 3 ft dongle to USB
Technical Specs
- Speaker size: 30 x 5.5 mm
- Music frequency range: 20 Hz to 20 kHz
- Mic frequency range: 100 Hz to 16 kHz
- Operating temperature: -10 degrees C to 50 degrees C
- Power consumption: 100 mA at 5 V DC
- Certifications: CE, FCC, ICES-003, WEEE, RoHS, CA65
Included in the Box
AC-304 headset with AI Noise Reduction, reusable storage bag, and User Guide. One year warranty with US based support.
| Data sheet |
| Quick Start Guide |
Experience the Powerful Environmental AI Noise Cancellation
AI Noise Cancellation Off
Use the toggle to hear the difference between a standard room microphone and the AC-304.
| Platform | Agent Headset | Testing Requirements | Headset Requirements | General Requirements | |
|---|---|---|---|---|---|
 |
Genesys Cloud (CCaaS platform) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Hardware Vendor Integration and Managed Test Program | Headset Recommendations | Standard USB Headset with optional custom integration for mute & call controls |
 |
Twilio (Programmable communications) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
NICE CXone (CCaaS platform) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Amazon Connect (Cloud contact center) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Requirements | Standard USB Headset |
 |
8x8 (Unified communications) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Five9 (Cloud contact center) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test with Formal Verification | Headset Recommendations | Standard USB Headset with optional custom integration for call controls |
 |
Talkdesk (Cloud contact center) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Avaya (Enterprise communications) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Not Maintained | Headset Information | Program Not Maintained Standard USB Headset with legacy program for optional custom integration for call controls |
 |
RingCentral (Unified communications) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Reccomendations | Standard USB Headset with optional custom integration for call controls |
 |
Sanas (Voice personalization) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Managed Test Program | Headset Information | Standard USB Headset |
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