USB-C Headset with AI Noise Cancelation for Crystal Clear Calls from Anywhere
AC-304C (The world's best headset for customer calls)
The AC-304C USB-C Headset with AI Noise Cancelation offers complete environmental noise cancelation (ENC), ensuring colleagues, customers, friends, or family hear only your voice, no matter what is going on around you. Work from anywhere with this ultra-lightweight headset, including coffee shops, airports, noisy offices, or home. The tethered audio controller will not get lost and provides easy access to volume and mic mute. Optimized to work with your video conferencing or chat application of choice
Superior Call Quality
Perfect for noisy environments such as bustling offices, co-working spaces, coffee shops, airports, or working from home, the AC-304C delivers AI microphone noise cancelation so powerful that it eliminates all background noise, ensuring your calls are crystal clear for colleagues, customers, family, and friends. AI noise cancelation technology blocks airport noise, barking dogs, babies crying, fans, and any other background noise
Platform Compatibility
Works with all audio and video conferencing platforms, including Microsoft Teams, Google Meet, Genesys Cloud, Twilio, NICE CXone, Amazon Connect, 8x8, Five9, Talkdesk, RingCentral, and Avaya. The AC-304C with AI noise cancelation technology is designed for the most demanding environments
All-Day Comfort
The AC-304C features an ultra-lightweight design, weighing just 72 grams or 2.6 ounces. Soft earpads made with a bio-leatherette material provide a cooling sensation on the ear, making it comfortable to wear all day
Tethered USB Audio Controller
The in-line controller includes convenient audio controls for easy volume adjustment and mic mute with an LED indicator. The cable is 8 feet in length (3 feet of cable from controller to USB plug and 5 feet of cable from controller to headset). It features a plug-and-play USB-C connection to your PC or Mac, with no drivers required, and includes a USB-C to USB-A adapter if a USB-C port is not available
Included in the Box
Cyber Acoustics AC-304C Headset with AI Noise Cancelation, USB-C to USB-A adapter, carry bag, and user guide. Includes 1-year warranty. Our US-based customer service team is here to help
Specifications
USB-C
Over the head and adjustable
Main: -42 dBV Pascal +/- 4dB
ENC: -32 dBV Pascal +/- 4dB
ENC: -32 dBV Pascal +/- 4dB
Mic Mute indicator
8ft (2.4m)
USB-C equipped computers and laptops
In-line volume and mic mute
72 grams (2.6 ounces)
AI Noise-Canceling Microphone
AI noise-cancelation blocks office chatter, pet sounds, and city noise to deliver crisp, distraction-free calls in the office, at home, or on the go
In-Line Controls
Quickly change volume and mute with a click
Versatility and Comfort
With an adjustable headband and easy-to-clean leatherette earpads, the AC-304C features an adjustable boom microphone, allowing you to wear the microphone on either side of your head
Experience Powerful Environmental AI Noise Cancellation
| Platform | Agent Headset | Testing Requirements | Headset Requirements | General Requirements | |
|---|---|---|---|---|---|
 |
Genesys Cloud (CCaaS platform) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Hardware Vendor Integration and Managed Test Program | Headset Recommendations | Standard USB Headset with optional custom integration for mute & call controls |
 |
Twilio (Programmable communications) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
NICE CXone (CCaaS platform) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Amazon Connect (Cloud contact center) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Requirements | Standard USB Headset |
 |
8x8 (Unified communications) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Five9 (Cloud contact center) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Headset Vendor Self Test with Formal Verification | Headset Recommendations | Standard USB Headset with optional custom integration for call controls |
 |
Talkdesk (Cloud contact center) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Information | Standard USB Headset |
 |
Avaya (Enterprise communications) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Not Maintained | Headset Information | Program Not Maintained Standard USB Headset with legacy program for optional custom integration for call controls |
 |
RingCentral (Unified communications) | AC-204TR, AC-204ENC II, AC-304TR, AC-304 | Headset Vendor Self Test | Headset Reccomendations | Standard USB Headset with optional custom integration for call controls |
 |
Sanas (Voice personalization) | AC‑204TR, AC‑204ENC II, AC‑304TR, AC‑304 | Managed Test Program | Headset Information | Standard USB Headset |
FAQs
How should I adjust the microphone?
Adjust the microphone in front of your mouth but not so close it captures breathing. Never cover the microphone with your hand.
Do I need special software for the AI Noise Cancelation?
No software is needed!
Can I use this with my smartphone?
The AC-304C is a plug-and-play device that works with any compatible USB-C port.
Can I use this headset with PlayStation, Xbox, or Nintendo consoles?
This headset is not intended for use with gaming consoles and is designed for use with home computers. Most consoles do not support the drivers required for this headset.
